These Terms of Service ("Terms") govern your access to and use of the Strucly platform, including our web application, APIs, and any related services (collectively, the "Service"), provided by Strucly Ltd ("Strucly", "we", "our", "us").
By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms, and "you" refers to that entity.
If you do not agree to these Terms, you must not use the Service.
To use the Service, you must create an account with a valid email address and password. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
You agree to provide accurate, current, and complete information during registration and to keep that information up to date. We may suspend or terminate your account if we have reasonable grounds to believe that the information you have provided is inaccurate or misleading.
You must notify us immediately at hello@strucly.app if you become aware of any unauthorised use of your account. We are not liable for losses arising from any unauthorised use of your account credentials.
The Service is intended for use by businesses and professionals. You must be at least 18 years old to create an account.
The Service is offered on subscription plans as described on our Pricing page. The features available to you depend on the plan you have selected.
Subscription fees are payable in advance, either monthly or annually depending on your chosen billing cycle. All prices are quoted in pounds sterling (GBP) and exclude VAT. VAT will be charged at the applicable rate where required by law.
Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorise us (or our payment processor) to charge the subscription fee to your payment method on each renewal date.
We may change our subscription prices. We will give you at least 30 days' written notice before any price increase takes effect. Your continued use of the Service after the price change takes effect constitutes your acceptance of the new price.
Subscription fees are non-refundable except where required by law. If you cancel your subscription, you will continue to have access to the Service until the end of your current billing period. We do not provide pro-rated refunds for partial periods.
If payment fails, we reserve the right to suspend access to the Service until payment is received. We may charge interest on overdue amounts at the rate of 8% per annum above the Bank of England base rate, as permitted under the Late Payment of Commercial Debts (Interest) Act 1998.
We may offer a free trial period for new accounts. During the free trial, you have access to the Service as described at the time of sign-up. No payment is required during the trial period.
At the end of the free trial, you will need to subscribe to a paid plan to continue using the Service. If you do not subscribe, your account and all associated data may be deleted after a further 14 days' notice.
We reserve the right to modify or discontinue free trial offers at any time without notice.
You may use the Service only for your legitimate internal business purposes in connection with managing construction projects, and in accordance with these Terms and all applicable laws and regulations.
You must not:
We reserve the right to suspend or terminate your access to the Service immediately and without notice if we reasonably believe you have breached any of the above restrictions.
You retain full ownership of all data, content, and information that you upload or input into the Service ("Customer Data"). We do not claim any intellectual property rights over your Customer Data.
You grant us a limited, worldwide, non-exclusive licence to host, store, process, and transmit your Customer Data solely as necessary to provide and improve the Service. This licence ends when you delete Customer Data or terminate your account, subject to our backup retention periods.
To the extent that we process personal data on your behalf as part of providing the Service, we do so as a data processor. Our handling of personal data is governed by our Privacy Policy and, where applicable, a Data Processing Agreement.
You may export your Customer Data at any time using the data export tools within the Service. We will retain your Customer Data for 30 days following termination of your account, after which it will be permanently deleted.
We implement appropriate technical and organisational measures to protect your Customer Data. However, no system is completely secure and we cannot guarantee absolute security. You are responsible for ensuring that the Customer Data you upload is appropriate and that you have the necessary rights and consents to upload it.
The Service, including all software, designs, text, graphics, and other content (excluding Customer Data), is owned by Strucly or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Nothing in these Terms grants you any right, title, or interest in the Service or our intellectual property, other than the limited right to use the Service as described in these Terms.
If you provide us with feedback, suggestions, or ideas about the Service, you grant us a perpetual, royalty-free licence to use that feedback for any purpose, including improving the Service.
Each party agrees to keep confidential any non-public information received from the other party that is designated as confidential, or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure.
Confidentiality obligations do not apply to information that: (a) is or becomes publicly known through no breach of these Terms; (b) was rightfully known before receipt from the other party; (c) is independently developed without use of confidential information; or (d) must be disclosed by law or court order.
We aim to provide the Service with high availability but do not guarantee uninterrupted access. We may perform scheduled maintenance, which we will endeavour to carry out during off-peak hours and with reasonable advance notice.
Support is provided by email at hello@strucly.app. Enterprise plan customers receive priority support as described on our Pricing page. We do not guarantee specific response times for non-Enterprise customers.
We reserve the right to modify, update, or discontinue features of the Service at any time. We will give reasonable notice of any material changes that are likely to adversely affect your use of the Service.
The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, our total aggregate liability to you for any claims arising out of or in connection with these Terms or your use of the Service shall not exceed the greater of: (a) the total subscription fees paid by you to us in the 12 months immediately preceding the event giving rise to the claim; or (b) £500.
We shall not be liable, whether in contract, tort (including negligence), or otherwise, for any: loss of profits; loss of revenue; loss of business; loss of data; loss of anticipated savings; or any indirect, special, or consequential losses, even if we have been advised of the possibility of such losses.
Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be excluded or limited by law.
You agree to indemnify, defend, and hold harmless Strucly and its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your breach of these Terms; (b) your use of the Service in violation of applicable law; or (c) any claim that your Customer Data infringes the intellectual property or other rights of any third party.
You may cancel your subscription at any time by contacting us at hello@strucly.app or through your account settings. Cancellation takes effect at the end of your current billing period.
We may suspend or terminate your access to the Service with immediate effect if: (a) you breach these Terms; (b) you fail to pay subscription fees when due; or (c) we are required to do so by law.
We may also terminate the Service for all customers by giving 30 days' written notice.
On termination, your right to use the Service ends immediately. We will retain your Customer Data for 30 days to allow you to export it, after which it will be permanently deleted. Provisions of these Terms that by their nature should survive termination will do so, including sections 6, 7, 10, 11, and 14.
We may update these Terms from time to time. If we make material changes, we will notify you by email at least 14 days before the changes take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms.
If you do not agree to the updated Terms, you must stop using the Service before the effective date and contact us to cancel your subscription.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by the laws of England and Wales. Each party irrevocably agrees to submit to the exclusive jurisdiction of the courts of England and Wales.
These Terms, together with our Privacy Policy and any Order Form or subscription confirmation, constitute the entire agreement between the parties and supersede all prior agreements, representations, or understandings relating to the subject matter.
Our failure to enforce any provision of these Terms shall not constitute a waiver of that or any other provision.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to a successor entity in connection with a merger, acquisition, or sale of all or substantially all of our assets.
Neither party shall be liable for any failure or delay in performance due to causes beyond their reasonable control, including acts of God, natural disasters, pandemic, or failure of third-party infrastructure providers.
These Terms do not create any rights enforceable by third parties under the Contracts (Rights of Third Parties) Act 1999.
For any questions about these Terms, please contact us: